Contact

If you are an existing customer and you have questions regarding your Awards2Go Prepaid MasterCard^® or Gift2Go MasterCard^® Gift Card account, we can be contacted by mail, phone, or by completing our customer inquiry form.

If you are inquiring about your balance or most recent transactions, you can access that information from the home page or by clicking the check balance button here.
If you purchased your card at a retail location, please be aware that it will take 2 hours to activate your account. If 2 hours has passed and your card is still not working, please call in to customer service at 1-888-490-1589.
For corporate award card orders, please click here to contact our corporate sales team.

Mail

IDT Financial Services
550 Broad St.
Newark, NJ 07102

Phone

Customer Service Center 1-888-490-1589
8am - 12 midnight EST 7 days a week (24/7 for card balance)

Email

Name *

E-mail *

Nature of inquiry *

Enter code:

Please note:: Due to legal restriction, our cards cannot be used for any online gambling transactions.

Thank you!

Cardholder Agreements: Awards2Go Prepaid MasterCard | Gift2Go MasterCard Gift Card

Cards are issued by University National Bank pursuant to license by MasterCard International Incorporated. University National Bank; Member FDIC. MasterCard is a registered trademark of MasterCard International Incorporated. Privacy Notice

This card may be used in the U.S. and District of Columbia everywhere Debit MasterCard is accepted. The card may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the U.S. or the District of Columbia.